1) “Shut up and let me see the house.”
We have all come across those agents that explain every single detail about the home. “These drapes were actually imported from Kuala Lumpur, which is the capital of Malaysia. The sellers have a daughter that went abroad to Malaysia and they fell in love with the culture when they visited her last Spring. You will notice that almost all the finishes are infused with the color of the Tongat Ali, Malaysia’s most prominent forest tree.” Give the client some breathing room. Let them walk the house at their pace and pick your spots to disclose the important information. Nobody is going to buy a place because of some drapes that aren’t even for sale. Sometimes less is more. There is a fine line between being helpful and being extremely annoying.
2) “I can’t believe how much money my agent is going to make on this.”
Some buyers think that all we do is send them listings, show a couple houses, and then get a commission check for a couple hours of work. Just so you know IT’S NOT THAT EASY! But, some clients are definitely thinking it. Never let someone make you feel guilty for doing your job.
3) “I might Unfollow that agent on social media.”
The “unfollow” button on Facebook has made it possible to essentially block yourself from seeing what someone posts. It’s like unfriending someone without the social backlash. Realtors need to post on social media to show people what they do. BUT, realtors don’t need to only post about what they do. Everyone has that one “friend” that is over-posting on all the social channels about their open houses and development projects that probably aren’t even theirs. Naturally, agents focus on posting all of their real estate victories for everyone to see because if it isn’t on Instagram it didn’t happen right? Wrong. If real estate agents actually posted what happens on a daily basis it would look something like this:
“Just called a lead and they told me that they aren’t looking for a home anymore and that’s thousands of dollars that I thought I was getting. I also had an inspection today and there is mold damage in the majority of the rooms. This will probably kill the deal and cause me to consider prostitution.”
4) “Stop sending me places I hate.”
Would you rather an agent text you every day saying: “Hey, I’m thinking about you right now don’t forget about me. Don’t use another agent.” Or would you rather get an EMAIL that you don’t really have to respond to. Sending you houses (that you may not want to see) is an agent’s way of following up with you. It’s our job. We have to do it. A lot of clients think that we are annoying with all of our emails, but we are doing everything we can to give you as much information as possible.
5) “Will you ever pick up the phone!?”
For the record, agents think this about other agents as well. The phone is an agent’s best friend and mortal enemy at the same time. Sometimes an unknown caller will you reach out to you from one of your signs and list a ten million dollar house with you. Other times your client wants to know a bunch of questions that you can’t really answer without asking someone else. Pick up your damn phone.